Do you have a question about your visit to Alden Biesen, our events, the museum, restaurants, or practical matters? On this page, you'll find quick and easy answers to frequently asked questions. This way, you'll be well prepared and get the most out of your experience at our castle grounds.
Can't find what you're looking for? Feel free to contact us . Our team is happy to help!
In general, the Alden Biesen outdoor area is freely accessible between 7:00 AM and 9:00 PM. The museum, information office, and gardens have different opening hours.
Check the Opening Hours page for a clear overview.
During events, certain areas may be closed.
Dogs are welcome in the outdoor area as long as they are kept on a leash.
They are not allowed in the buildings and the French garden.
Exceptions may apply during events.
Assistance dogs are of course welcome everywhere.
We ask you to keep the area tidy: pick up dog poop and throw the bag in a trash can.
Visit to Alden Biesen
Alden Biesen is best reached by bike or car. The Lijn Flex bus service is also available. All information can be found on the Accessibility page.
Absolutely! Alden Biesen is located between cycling junctions 85 and 68. Bicycle parking is available. It's also the ideal starting point for a pleasant bike ride.
See the accessibility or walking and cycling page for more information.
Bilzen station is 5 km away. There's no regular bus route, but you can book a customized ride through De Lijn Flex.
View the De Lijn Flex route planner .
There is ample visitor parking opposite the Waterburcht. Charging stations for electric cars are also available. Parking is generally free. Different conditions may apply during events.
All information on the accessibility page.
Yes, there are some public charging stations available in the visitor car park.
You are permitted to park your campervan for one night free of charge in the visitor parking lot. There are no water, electricity, or sanitary facilities. For longer stays, you will need to go to the center of Bilzen. There is a motorhome parking area located on Lanakerdij.
More information can be found here: www.visitbilzenhoeselt.be/camperplaatsen
Accessibility & parking
Yes, there are several options for booking a tour. You can also explore the estate at your own pace, for example, with a guided tour.
More information on the Tours and Discovery Guide page.
The outdoor area is freely accessible daily. An entrance fee is required for the museum, which can be paid in advance via the website or directly at the ticket desk.
For many events, an entrance fee is charged and it is advisable to buy a ticket in advance.
Please consult the specific terms and conditions for each event via the calendar or the museum 's website for more information.
DOMUS stands for German Order Museum Alden Biesen and gives you access to the French garden, the ground floor, and the cellars of the moated castle.
Visit the DOMUS page for all information about the museum.
Hundreds of activities take place in Alden Biesen every year.
You can always find public events in our events calendar .
Yes, there are numerous educational performances, workshops, and scavenger hunts available. We have activities for preschoolers through secondary school students.
All information can be found on the page for schools-educational .
The location is not rented to private individuals. However, there are numerous possibilities for associations, organizations, and businesses.
More information on Organiseer.
Activities & events
Individual visitors are permitted to take photographs or film outdoors for private use, provided they use only handheld cameras and do not use a tripod, lighting, or models.
Bridal and communion photos are permitted outdoors, under the same conditions as above. Indoor photography is not permitted.
For professional and commercial shoots (e.g., fashion, corporate, TV, film, promotional, etc.), an application and approval are required. Shoots are only possible after formal booking and payment. The concept must be submitted in advance and aligned with Alden Biesen's values. Visit the Film Shoots page for more information and contact details.
Not allowed : political content, confetti, fireworks, decorations or dangerous behavior such as climbing on walls.
Please read the detailed terms and conditions in our photo and film terms and conditions:
Drone use is only permitted within legal limits. This often means flying over public areas is prohibited and the pilot must present a license number.
Drones must also comply with our general photo and filming requirements: see the previous FAQ and the PDF document.
Photo and video
There are several restaurants and cafes in and around Alden Biesen. See the overview on the restaurants and cafes page .
Absolutely! There are already lovely picnic benches at the prairie garden (part of the English Park) and the boardwalk. You're also welcome to bring your own picnic elsewhere on the grounds. Please ensure it doesn't disturb other visitors and always take your rubbish home with you.
Hospitality
Yes! Alden Biesen regularly collaborates with enthusiastic volunteers, for example at events, the museum, and other public outreach activities.
Visit thevacancies & volunteers page for all information.
The Alden Biesen Commandery is part of the Flemish Government. If there are any vacancies, you can find them on theVacancies & Volunteers page .